Kimberly Andrews

Kimberly will graduate in 2009 with a Doctor of Pharmacy degree from Medical University of South Carolina and a Masters of Business Administration degree from The Citadel. She is very active in several pharmacy organizations at her school serving as president of the school’s chapter of APhA-ASP and social chair of SNPhA. She is also a member of Rho Chi, Phi Lambda Sigma, SSHP, and the Multicultural Student Advisory Board. Kim also served on the South Carolina Pharmacy Association Membership Committee and as the MUSC-ASP Chairperson. She is a contributor to the association’s magazine, The Palmetto Pharmacist. While in pharmacy school, she worked as an intern in the community and hospital setting. After graduation, Kim plans to pursue a career in ambulatory care with the Public Health Service.

“During my rotation at CHIC, I realized the importance of health literacy. Many patients experience bad outcomes from medication use simply because they cannot understand the medical language in the information that they are given.  I learned that health information directed at patients should be written at a 5th or 6th grade level so that it is easily understandable.  As a part of my experience, I was able to work on projects that included developing patient education materials, writing a newspaper article, and creating a newsletter that all included patient friendly language. This opportunity has helped me to develop skills and techniques that I can apply to patient care to make it easier for patients to take their medicines properly and improve outcomes.”

"Market Withdrawal: Are Our Drugs Really Safe?"

Cornelius Brown

Cornelius Brown will graduate in May 2008 with a Doctor of Pharmacy degree from Shenandoah University Bernard J. Dunn School of Pharmacy.  During school, he participated in student organizations such as the American Pharmacists Association Academy of Student Pharmacists.   He is a student member of both the American Society of Health Systems Pharmacists and Kappa Psi Pharmaceutical Fraternity.  After graduating, his goal is to complete a pharmacy practice residency and pursue a career in hospital pharmacy practice.  His interests are in critical care medicine and infectious diseases. 

“My experiential rotation at Consumer Health Information Corporation (CHIC) taught me to recognize that information consumers receive about medications can often be difficult to understand and can serve as a barrier to positive health outcomes.  Patients often take their medications incorrectly or not at all, leaving them at risk for serious health consequences.  Working with Dr. Smith and her team has provided me with key skills in patient compliance that I intend to use when counseling patients in any pharmacy setting.  That way, I can ensure that patients are achieving the most benefit from their medications and be more effective in helping patients get better!”

"Seniors: Is Your Heart Failing You?"

Nicolas Delfin

Nicolas Delfin will graduate in May of 2009 with a Doctor of Pharmacy degree from the Bernard J Dunn School of Pharmacy at Shenandoah University in Winchester University. In college, Nicolas was a student member of American Society of Health-System Pharmacists, American Pharmacists Association, National Community Pharmacists Association, Kappa Psi Pharmaceutical Fraternity, and Christian Pharmacists Fellowship International.  Upon graduation he plans on practicing in a pharmacy setting where he can work with elderly patients and help them adjust to home healthcare after hospitalization. 

“My experience at Consumer Health Information Corporation has helped me understand the value and importance of patient readable information.  This rotation will help me in whatever field of pharmacy I choose because it has helped me view healthcare from a patient perspective.  I now understand better the difference between package inserts and patient package inserts, as well as the role of MedGuides.  By being involved in projects that created patient readable material, I understand better how to communicate health information to patients.  Consumer Health Information Corporation will help me have better communication with patients, ultimately improving patient care.”

Caregivers:  Tips on Meeting the Challenges

Neil Dhillon

Neil will graduate in May 2009 with a   Doctor of Pharmacy degree from    Shenandoah University Bernard J. Dunn School of Pharmacy.  Over the last five years Neil has acquired extensive experience working in the community setting and is currently exploring other aspects of the pharmacy profession.  Upon graduation he plans to participate in diabetes or cardiovascular management either in the community (MTMS) or ambulatory care setting.

“Consumer Health Information Corporation is a must-have rotation site for any future pharmacist that aspires to better themselves in counseling and educating patients on pharmaceutical and OTC drugs.  The experience gained here is critical in strengthening the foundation of one’s pharmacy career and can be immediately applied in any pharmacy setting.”

Are You Taking Medications That Can Mask Your Symptoms?

Felicia Glenn

Felicia will graduate in May 2008 with a Doctor of Pharmacy degree from Hampton University School of Pharmacy in Hampton, Virginia. During pharmacy school Felicia was a member of American Pharmacist Association (APhA) and American Society of Health Systems Pharmacist (ASHP) pharmacy organizations. Outside of school, Felicia would often spend some time doing community service with the American Cancer Society and participating in health screenings. She worked as an intern in the community pharmacy for about 2½ years of pharmacy school. She explains that the best aspect of community pharmacy is the one on one interactions with patients about their medications and recommending appropriate over the counter medications. After completing pharmacy school Felicia plans to pursue a pharmacy practice residency. Following residency training, her goal is to become a clinical pharmacist with emphasis in oncology. Other career interests include the pharmaceutical industry.

“I really appreciated my experience at Consumer Health Information Corportion (CHIC). This experience has exposed me to a much different aspect of pharmacy. On this rotation I had the special opportunity to experience first hand the extensive process in developing clinically accurate, informative, useful patient educational phamplets/programs in language that the consumer can comprehend. This experience along with pharmacy school has taught me that effective communication plays a major role in educating patients about their medications.”

"Why is It Important to Refill My Prescription Medicines?"

Mona Jamaldinian

Mona Jamaldinian will graduate in May 2008 with a Doctor of Pharmacy from Shenandoah University. As a pharmacy student she has been a member of the American Pharmacists Association (APhA) and the pharmaceutical fraternity Kappa Psi.  After graduation, she plans to use the skills and knowledge she has acquired through her experiences to serve patients in a community setting.

“My experience at consumer health information has given me the opportunity to work in this growing field and gain experience in the many different facets of pharmacy. I have learned the importance of educating patients and using the appropriate language to communicate. I have learned how medical language can be misinterpreted and how medication errors can be avoided.  In the growing pharmacy industry, this rotation is a valuable tool to help any upcoming pharmacist educate their patients. Dr. Dorothy Smith has educated the community on the importance of patient prescribing information. Her work has broadened the public’s understanding of the role of pharmacists. I enjoyed my rotation and the experience gained here is immeasurable.”

"Can a Drug Coupon Put You at Risk?"

Diana Jason

Diana will graduate in 2009 with a Doctor of Pharmacy degree from Southern Illinois University Edwardsville. She has been actively involved with APhA-ASP serving as her chapter’s president and SPIN coordinator. She is currently serving on the 2008-2009 national communications committee. Diana has written articles for the “The Student Pharmacist” and is on the APhA editorial advisory board. She is active in many pharmacy organizations including the American Society of Health-System Pharmacists (ASHP), the National Community Pharmacists Association (NCPA), the American Society of Clinical Pharmacists (ASCP) and Rho Chi. During the 2007-2008 Academic year, she placed in the top 10 in the ASHP Clinical Skills Competition and was third runner-up in the national APhA-ASP patient counseling competition. Also an avid runner, she has completed 17 marathons. After completing pharmacy school, she would like to pursuit a pharmacy practice residency. Her areas of interest include critical care, ambulatory care, drug information and academia.

“This clerkship has enhanced my knowledge of health literacy and communication with patients. In pharmacy school, we learn so much about drugs and disease states, but what good is the information if we can’t convey it to patients? That’s why it’s essential to provide information in a way that patients can understand and apply. Through this clerkship, I had the opportunity to work directly with drug companies and participate in many exciting projects. I hope to incorporate the skills I’ve gained here into my future career as a pharmacist.”

"A Real Eye Opener "

Leanne Lawrence

Leanne will be graduating in May 2008 with a Doctor of Pharmacy degree from Shenandoah University Bernard J. Dunn School of Pharmacy, located in Winchester Virginia.  Leanne is currently a member of American Pharmacist Association (APhA), Phi Lambda Sigma, and Kappa Psi Pharmaceutical Fraternity.  She has been employed as a pharmacy intern at Martin's pharmacy for the past 3 years.  Leanne intends to continue practicing in a Michigan-based community pharmacy after graduation.  Her goal is to improve patient care by helping establish pharmaceutical care ambulatory clinics. 

“My rotation with Consumer Health Information Corporation (CHIC) was a challenging and rewarding experience.  I will never look at a patient package inserts, tear sheets, booklets, or patient-oriented materials the same way again.  My understanding of how these tools are created will only strengthen my ability to effectively counsel patients.  I have learned that if patients do not understand their medications, they are less likely to take them correctly or will not fill their prescriptions at all.  Improving one’s quality of life can be achieved through proper education on medication compliance in combination with healthy lifestyle changes.  I feel that pharmacist directed ambulatory care clinics benefit society through education on medications and disease states.  Having patient friendly materials that are exciting to read and informative is key to improving patient compliance.  I will leave CHIC with a new found respect for and an understanding of the hard work many people put into creating tools that will help patients take their medications correctly.”

"If Only Pets Could Talk?"

Noeil Luther

Noeil Luther will graduate May 2008 with a Doctor of Pharmacy degree from Shenandoah University in Winchester, VA. Upon graduation, Noeil plans to practice in a community pharmacy setting where he will use his skills to provide quality pharmaceutical services to his patients.

“My rotation at Consumer Health Information Corporation (CHIC) has taught me how to prepare and present information to the general public. It has made me realize that I have to consider alternative methods to explain and provide patient information regarding medication use and treatment options. This will not only help me with my career but will also help me communicate with patients at any pharmacy setting.”

"High Blood Pressure: Are You Putting Yourself at Risk?"

James Pham

James will graduate in May 2009 with a Doctor of Pharmacy degree from Shenandoah University in Winchester, VA.  During his four years of pharmacy school, he worked as an intern in the retail pharmacy setting.  His interests include clinical pharmacy, pharmaceutical care and drug education.  Upon graduation, James plans to pursue a hospital residency.

“My five-week rotation experience at Consumer Health Information Corporation was very interesting.  During my rotation I helped to develop easy-to-understand, yet scientifically accurate patient education materials.  This rotation taught me how to communicate effectively to patients.  The skills I have learned will help me tremendously when I am practicing as a pharmacist.”

7 Quick Tips to 'Take Your Medicine As Directed'

Michael Schneider

Michael Schneider is a Pharm.D. candidate and a member of the 2009 inaugural graduating class at Southern Illinois University Edwardsville School of Pharmacy. During pharmacy school, he has been an active member of APhA-ASP serving as Membership Vice-President and professionalism committee chair. He is also a member of ASCP and SNPhA. Michael’s interests include infectious disease, drug information, ambulatory care, and patient counseling. He hopes to incorporate all of these aspects in his pharmacy practice.

“Doing this 5 week rotation has been both a rewarding and challenging experience. I have had the opportunity to enhance my drug information research skills as well as convey that complex data into readable and understandable patient health information. In addition, the clerkship has also given me invaluable marketing and business experience I know I will be able to utilize in my future pharmacy career. A clerkship at the Consumer Health Information Corporation is an excellent way to explore these types of nontraditional pharmacy roles and apply them to universal pharmaceutical care.”

Waiting in the Pharmacy: When Patients Don't Have Patience

Safiya Abouzaid

Safiya Abouzaid will graduate a Doctor of Pharmacy degree from The Ohio State University in June 2008. Her involvement with student organizations includes APhA-ASP, ASHP, and AMCP. During pharmacy school, Safiya has worked as an intern in the retail and managed care settings. Safiya is interested in patient education, patient safety, and pharmacovigilance. She plans to pursue post-graduate training upon completion of the pharmacy program.

“I have known that I wanted to do a rotation at Consumer Health Information Corporation since second year in pharmacy school. I am glad to say that my experience has not only met, but exceeded my expectations. During my five weeks here, I have had the opportunity to work closely with Dr. Smith on several projects. From developing a patient package insert for a major pharmaceutical company, to creating marketing materials, to writing an educational children’s book, my writing assignments have been diverse and rewarding. Dr. Smith has been a great mentor and role model. She is an inspiration to all those who want to use their skills and knowledge to really make a difference.”

"Alert: Are Your Shots Up to Date Before You Retire?"

April Abdoo

April D. Abdoo will graduate in May 2007 with a Doctor of Pharmacy degree from Shenandoah University in Winchester, Virginia. During pharmacy school, she has been a member of American Pharmacists Association (APhA) and Kappa Epsilon. She has been helping patients in the community pharmacy setting for several years and is looking forward to expanding this role as a pharmacist. She has interests in pharmacy-based programs such as cholesterol screening and immunizations.

“My four week experience at Consumer Health Information Corporation (CHIC) has helped me to see the difficulty that consumers face when trying to understand medical information. Being able to understand this information helps patients become more effective at communicating with their health care providers, adhering to medication regimens, and managing their own disease states. I will take what I have learned here at CHIC and apply it to my own practice setting in hopes of providing patients with information that is not only useful but easy to understand.”

"The Right Prescription for Lowering Cholesterol"

Heidi Ault

Heidi Ault will graduate in May 2007 with a Doctor of Pharmacy degree and a minor in Sociology from the Mylan School of Pharmacy, Duquesne University in Pittsburgh, PA. After graduation, Heidi intends to pursue a career in Long Term Care Consultant pharmacy.

“The experience at CHIC has provided an insight into the complex world of health literacy. Every aspect of preparing, researching, writing, and designing is important to conveying the message to the consumer about health information. The role of CHIC in health literacy is to act as a mediator between the professional and the patient with the opinion of the patient taking priority. After completing this rotation, health literacy information will never again be just another ad in the physician’s office, but rather an act of patient advocacy and understanding.”

"A Warning About Prescription Drug Warning Labels"

"Do You Know What These Common Warning Labels Mean?"

Valerie Azzopardi

Valerie Azzopardi will graduate in May of 2007 with a Doctor of Pharmacy Degree from Wayne State University in Detroit, Michigan. During her four years in pharmacy school, she was a member of many student organizations, including the Academy of Student Pharmacists of the American Pharmacists’ Association (ASP-AphA), and Lambda Kappa Sigma. She has been working as an intern at Kroger Pharmacy since her first year of pharmacy school. After graduation, Valerie will be completing a pharmacy practice residency with an emphasis in primary care. Following residency, she hopes to practice in a setting that will allow her to utilize her clinical skills in ambulatory adults.

“I had never realized how challenging it is to write health information for consumers until I came to CHIC. During my 6 weeks here, I got the opportunity to experience the business and corporate side of pharmacy, as well as work on projects for consumers and physicians and the CHIC newsletter. The skills that I learned at CHIC will really help me communicate effectively with my patients and ensure the safe use of their medications.”

"Over the Counter, and Into the Medicine Cabinet"

Heidi L. Banko

Heidi L. Banko will graduate in May 2008 with a Doctor of Pharmacy degree and a Master of Business Administration degree from Shenandoah University in Winchester, VA. During pharmacy school, she has been a member of American Pharmacists Association (APhA), Kappa Psi Pharmaceutical Society, served as student chapter Vice-President of the Academy of Managed Care Pharmacy (AMCP), and student chapter Historian of the Rho Chi Honor Society. Before pharmacy school, Heidi received her B.S. in Biochemistry from Virginia Tech and went to work at a pharmaceutical company. While in pharmacy school, she has been an intern in a community pharmacy. Her future plans involve areas that incorporate her MBA degree with pharmacy practice.

“During my four-week rotation at Consumer Health Information Corporation (CHIC), my eyes have been opened. I see the need for quality patient education that consumers can understand. Knowing the importance of educating patients will help me communicate with patients during my career as a pharmacist. CHIC is also a place where I could be creative. I worked on a project that incorporated drug information and writing a children’s book. My time spent here has been a unique experience that has been well rounded in that I was exposed to the inner workings of a business while learning the importance of drug information in the community.”

"FDA to Decide if Cough & Cold Medicines are Safe for Children"

Carla S. Cabanilla

Carla S. Cabanilla will graduate in May 2008 with a Doctor of Pharmacy degree from the University of Maryland in Baltimore, MD.  She graduated with a BA in biology from Carleton College then moved to Fairfax, VA where she worked for Covance Laboratories as a Toxicologist before attending the school of pharmacy.  While at pharmacy school, she was a member of American Pharmacist Association (APhA), American Society of Consultant Pharmacists (ASCP), Kappa Psi Pharmaceutical Fraternity and Phi Lambda Sigma (PLS).  She has been the President of the Class of 2008 for four years.  Her interests include compounding, pharmaceutical care and patient education.  Upon graduation, Carla plans to practice in a community pharmacy setting where she will use her skills to provide quality pharmaceutical services to her patients.

“The four weeks that I spent at Consumer Health Information (CHIC) were the most memorable of my fourth year rotations.  Dr. Smith is an inspiring leader in the field of pharmacy and patient advocacy.  She taught me how to convey important medical information to patients in a language that they can understand.  Although, this important concept is emphasized in pharmacy school, it was an invaluable experience to put it into practice.  While at CHIC I was able write portions of a children’s book and work on a package insert for a major pharmaceutical company.  I also learned about various aspects of business administration and the challenges associated with running your own company.  Overall my experience at CHIC was great.  I am very thankful for the opportunity to gain invaluable skills that will help me be a better pharmacist.”

"Keep Your Asthma Under Control: New Federal Asthma Guidelines"

Lauren T. Cahill

Lauren T. Cahill will graduate May 2007 with a Doctor of Pharmacy degree and a Masters in Business Administration from Shenandoah University in Winchester, VA. After graduation, Lauren plans work in an independent pharmacy focusing on patient care and education in specialty niches such as infertility. Her career goal is open independent pharmacy’s that focus on clinical care and patient education.

“CHIC was a wonderful exposure to writing patient education material. I never put much thought into the background work and endless drafting that created such a user-friendly and useful information packet for consumers that I see throughout the healthcare community. After working on patient information packets at CHIC, I can see the passion and care that is in each handout. Draft number one is never final, draft 15 is somewhat usable, and draft 30 is perfect! CHIC helped to develop a word bank of consumer friendly terms that I can retire when counseling patients on their disease state and medication. I can confidently walk away from the patient knowing I was speaking in their terms.”

"Unexpected Side Effects"

Bonnie East

Bonnie East will graduate in May 2007 with a Doctor of Pharmacy degree from Shenandoah University in Winchester, VA. While at pharmacy school, she was a member of American Pharmacist Association (APhA), American Society of Health-System Pharmacists (ASHP) and Academy of Managed Care Pharmacy (AMCP). Her pharmacy leadership roles included President of the National Community Pharmacist Association (NCPA), Vice President of Phi Lambda Sigma (PLS) and Secretary of Kappa Psi Pharmaceutical Fraternity. During Bonnie’s four years of school, she worked as an intern in the retail pharmacy setting. Her interests include compounding, pharmaceutical care and drug education. Upon graduation, Bonnie plans to practice in a community pharmacy setting where she will use her skills to provide quality pharmaceutical services to her patients.

“My four week rotation experience at Consumer Health Information Corporation was unlike any others. At this rotation I helped to develop patient education materials that were written in consumer-friendly language, yet still medically accurate. I also wrote a newspaper article for the public informing them on how to develop a better relationship between patients and doctors. This rotation taught me that effective communication is important when speaking to patients. I would have never imagined myself incorporating my clinical pharmacy knowledge with marketing, product design and development. The skills I have learned will help me tremendously when I am practicing as a pharmacist in the community setting.”

"Better Communication: The Right Prescription"

Emma Hews

Emma L. Hews received a BS in Biology from Worcester Polytechnic Institute in 2002. Following graduation, she worked at the Vermont Cancer Center as part of the DNA sequencing team. After 2 years at this position, Emma moved on to a pharmacy program at Shenandoah University in Winchester, Virginia. She will graduate in May 2008 with a Doctor of Pharmacy degree. During pharmacy school Emma served as the American Society of Health-Systems Pharmacy student chapter president. While in her second year of the program, she was elected into the Phi Lambda Sigma Leadership fraternity, and also received the American Pharmacists Association member of the year award. Emma is interested in oncology and critical care pharmacy, and plans to pursue residency training after graduation.

“My experience at Consumer Health Information Corporation was one that I’ll never forget. From my first day at CHIC, I knew this rotation would be unique. I was exposed to all different areas of pharmacy, including writing a patient package insert for a major drug company. I was also given the opportunity to write an article for my hometown newspaper, which is going to be published! While the work was interesting, the highlight of the clerkship was getting to work with Dr. Smith. She is an inspiration to all those who strive to make positive changes to the field of pharmacy. ”

"Omega-3: Is This the Right Supplement for Me?"

George Ofosu

George Ofosu will graduate in May 2007 with a Doctor of Pharmacy from the Virginia Commonwealth University School of Pharmacy. As a pharmacy student he has been a member of the American Pharmacists Association (APhA), and the American Society of System Pharmacists (ASHP) and Student National Pharmaceutical Association (SNPhA). After graduation, he plans to use his acquired knowledge and skills in a tertiary hospital pharmacy to provide pharmaceutical care.

"My five weeks at Consumer Health Information Corporation (CHIC) have been an eye-opener for me with respect to patient education. Prior to entering this rotation, little did I appreciate how daunting it could be to translate scientific research findings into simple and usable information to the consumer. At CHIC, I learned the skill of providing patient information in the simplest of forms for patients and consumers. The patient communication skills that I learned at this rotation will undoubtedly be an invaluable asset for me as I enter this challenging but very critical profession of pharmacy in the healthcare delivery system."

"Dietary Supplements: What You Need to Know"

Shelly Park

Shelly Park will graduate in May 2008 with a Doctor of Pharmacy degree from Shenandoah University in Winchester, Virginia.  During pharmacy school, she has been an active member of Kappa Psi and the Christian Pharmacists Fellowship International (CPFI) in which she served as an officer for two years.  She has been serving patients in the community pharmacy setting for over four years and plans to pursue a career in either community or hospital pharmacy. 

"My four weeks at Consumer Health Information Corporation (CHIC) has taught me the importance of communicating with patients effectively.  Before this experience, I did not realize that the language I use was hard for patients to understand.  It is crucial for patients to understand their medications because the lack of knowledge can cause them to abandon their therapy regimens.  This rotation experience also exposed me to an area of pharmacy that I never knew existed.  I now truly understand that a pharmacy degree does not limit you to just a few areas of practice.  I will take everything I learned here and use it to help more patients understand their medications and health issues better.”

"Are You Taking Antibiotics Without Knowing It?"

Zara M Risoldi

Zara Risoldi will graduate in May 2008 with a PharmD from Shenandoah University’s Bernard J. Dunn School of Pharmacy.  While in school, she gained hospital pharmacy experience through her employment with the Western Maryland Health System, and avidly participated in pharmacogenomic research with her professors.  Her leadership experience includes positions in Kappa Psi Pharmaceutical Fraternity and several campus-wide organizations, such as her role as president of the Shenandoah University Campus Activities Network.  She was twice awarded the Virginia Press Association Award of Excellence in Critical Writing for the SUN student newspaper.

While in her third year at BJD, Zara conceived of and organized the Pharmacy Career Guest Lecture Series, which opened students’ eyes to the many diverse fields of pharmacy.  Her interests lie in public health and drug information, and she hopes to find a career that incorporates her love of writing and program development upon graduation.

"CHIC is the marriage of drug information and patient advocacy.  Every step is taken with the consumer in mind.  This corporation has such a far-reaching impact on patients’ lives, and I was a part of that while on rotations.  During my short time here, I contacted the American Red Cross, American Geriatric Society, and National Association of Chain Drug Stores - making changes to the patient information and policies at these nationwide organizations."

"CHIC is a truly unique site that incorporates a student’s clinical training, communication skills, and creativity.  It would make an excellent addition to any student’s clerkship rotation schedule.”

"Getting Your Medicine When Disaster Strikes"

Ryan Weller

Ryan Weller will graduate in May 2008 with a Doctor’s of Pharmacy degree from Shenandoah University School of Pharmacy. Ryan has been a member of American Pharmacists Association (APhA) and was a class officer. He has enjoyed working in a community pharmacy for the past four years. The business aspects of pharmacy as well as the personal interaction with patients are what he finds most interesting about the profession of pharmacy. He plans to work in a community setting with future plans of opening up his own pharmacy.

“My rotation at Consumer Health Information Corporation (CHIC) has taught me how to write information that is easily understood by the patient. This will not only help me with my career but will also help me communicate with patients while I am on my other rotations. Non-adherence with medication is a major problem of our society. Millions of dollars are used each year because of the consequences of not taking medications properly. CHIC sets out to help all patients have a better understanding of their medicine ”

"Exciting New Ways to Take Your Medicines"

Amanda Bernardi

Amanda Bernardi will graduate in May 2006 with a Doctor of Pharmacy degree from the West Virginia University School of Pharmacy. Her involvement in organizations during pharmacy school include APhA-ASP, American Society of Consultant Pharmacists, and Lambda Kappa Sigma Pharmacy Fraternity. During pharmacy school, she has worked as an intern in a retail pharmacy setting. Following graduation, she will be practicing in a community pharmacy and plans to become certified as a diabetes educator and consultant pharmacist.

"During my rotation at Consumer Health, I realized how important it is to provide our patients with drug information that they can easily understand. I have learned ways to present information in an uncomplicated fashion, which will help me immensely as a community pharmacist. I now believe that I am able to help my future patients more effectively due to skills that I have learned during this rotation. Four weeks here made me realize that the way we present drug facts may determine whether or not our patients choose to take their medicines correctly and continue their drug therapies. I wan't to do everything I can to help them make good choices about their health."

Erin E. DeLauder

Erin E. DeLauder will graduate in May 2006 with a Doctor of Pharmacy degree and a Master’s in Business Administration from Shenandoah University in Winchester , VA. During pharmacy school, she has been a member of American Pharmacists Association (APhA), Academy of Managed Care Pharmacy (AMCP), and Kappa Psi. She has worked in the community pharmacy setting for 3 years. She has interests in public health pharmacy and pediatric pharmacy.

“My four week experience at Consumer Health Information Corporation has opened my eyes to many of the problems consumers face on a day-to-day basis. The inability to read or understand medical information can have wide reaching effects on a patient’s adherence, trust, and overall feelings about the health care system. Being able to communicate in a patient friendly way is of utmost importance in trying to educate patients about their health or medication. My experience at Consumer Health Information Corporation has better enabled me to communicate with patients both in person and on paper.”

Kyung-Jin Kim

Kyung-Jin Kim will graduate in May 2006 with a Doctor of Pharmacy degree from Bernard J. Dunn School of Pharmacy or Shenandoah University in Winchester . Kyung-Jin is a member of the American Pharmacists Association. During her 4 years of school, she worked as an intern in the retail pharmacy setting. After graduation, Kyung-Jin plans to practice in a community pharmacy. Her goal is to give high quality pharmaceutical services to patients to promote safe, appropriate and effective medication use.

“My four weeks at CHIC have taught me the importance of communication with patients in both speaking and writing. I made a brochure and a bulletin board for patients before in school and at other clerkship, but I never thought about translating medical terminology into language that patients could understand as much as I did at CHIC. I will always remember to communicate the information with patients accurately and completely so they can fully understand. I have been involved in a number of projects: evaluating the quality of health information content on medications and on brochures, developing a patient package insert that will later be submitted to FDA for approval and writing a newspaper article. All tasks were challenging but the skills that I developed during 4 weeks are invaluable. Those skills will help me to communicate with patients effectively and to provide high quality care in the future.”

"Zinc: Combats the Common Cold?"

Erica Long

Erica Long will graduate in May 2007 with a Doctor of Pharmacy degree from the University of Iowa College of Pharmacy. While in pharmacy school, she has served as Vice President of her class, blood drive coordinator for APhA-ASP, on the founding committee for The University of Iowa Christian Pharmacy Fellowship and as part of the leadership team for The University of Iowa Dance Marathon, which generates emotional and financial support for pediatric cancer patients and their families. She has also been involved in the Rho Chi Society, ASHP, Iowa Pharmacy Association, the Academic Performance Committee and various volunteer activities. She has worked in community pharmacy for 3 years and plans to take her education and understanding of patient education into the retail setting or possibly a residency.

“My experience at Consumer Health Information Corporation was very unique. It invited me to not only use my pharmacy education, but also my creativity. I was given the opportunity to create pamphlets and brochures for patient education by putting scientific material into wording that will help patients better understand the information. This experience opened my eyes to the vital role that pharmacists play in patient education. It is of extreme importance that patients understand their medications in order to take them properly, as well as have the knowledge and the self-motivation to stay compliant. As pharmacists, we need to step-up and help our patients understand by improving our counseling. Knowledge can bring about a healthier and happier life and improve patient outcomes.”

"Make Your Toothbrush a Weapon Against Heart Disease!"

Quan Luu

Quan Luu is currently completing her final year in the Pharm D. program at the University of Maryland – School of Pharmacy in Baltimore. While at UMB, she has been the Vice President of SMdPHA (Student Section of Maryland Public Health Association), Secretary of Kappa Psi Pharmaceutical Fraternity, and active member of American Society of Health-System Pharmacists (ASHP), American Pharmaceutical Association (APhA), American Society of Consultant Pharmacists (ASCP), and A Bridge to Academic Excellence (ABAE) tutoring program. Quan has an immense interest in public health and patient education. With a Pharm D. degree, she hopes to help bridge the gap of healthcare disparity amongst those less privileged, especially through proper patient counseling and mentoring programs.

“I thoroughly enjoyed this truly unique rotation. When first learned of CHIC, I knew right away that I’d be thrilled to be part of this company’s routine and mission, even for just a day! I didn’t know what to expect except that this would be a very different experiential learning opportunity. At the end of my four weeks at CHIC, I have been exposed to so many things and understood so many concepts that I know cannot be achieved anywhere else. This has been a once-in-a-lifetime occasion to truly experience what patient education is all about, and how vital it is to my role as a pharmacist. I sincerely applaud Dr. Dorothy Smith, who has not only created an excellent service for patients, but also a refreshing opportunity for students to explore their impact as healthcare providers.”

Vincci Ma

Vincci Ma will graduate in May 2007 with a Doctor of Pharmacy degree from the University of North Carolina School of Pharmacy in Chapel Hill. Vincci’s involvement in pharmacy organizations include American Pharmacists Association (APhA), American Society of Health-System Pharmacists (ASHP), North Carolina Association of Pharmacists (NCAP), and Rho-Chi Honor Society. During pharmacy school, she worked as an intern in community pharmacy. Vincci has interests in pediatric pharmacy and diabetes care.

“My four weeks at Consumer Health Information Corporation opened my eyes to an area of pharmacy that I have not experienced before. I was able to participate in writing patient education materials such as brochure, newspaper article, and tips on medication use. I never realize that creativity in presenting patient education materials is so crucial in communicating to the patient. During this rotation, I learned how to effectively communicate in a way that captivates a patient’s interest as well as help the patient understand the material. I will definitely carry these skills in providing pharmaceutical care for my patients in the future.”

"Figuring Out Medicare Part D"

Annie Rick

Annie Rick will graduate in June 2007 with a Doctor of Pharmacy degree from the Ohio State University College of Pharmacy. During pharmacy school, she has been a part of APhA and SSHP. She has worked as an intern in a retail pharmacy setting for 4 years. Following graduation, she will be practicing in a community pharmacy.

“During my 4 weeks at Consumer Health Information Corporation, I had the opportunity to strengthen my writing skills. My work included a book review and a potential newspaper article. I had ample time to review a few fundamentals of community pharmacy practice by writing patient counseling tips. I had an opportunity to participate in the development of a patient education brochure and tearsheet and learned how extremely tedious it is to write patient information.”

"A Quick Lesson on Prior Authorization"

Mary Yeow

Mary Yeow will graduate in May 2006 with a Doctor of Pharmacy degree from the University of Maryland School of Pharmacy. As a pharmacy student, she has been a member of the American Pharmacists Association (APhA) and the American Society of Health-System Pharmacists (ASHP). Upon graduation, she plans to pursue a career in community pharmacy, where she can use the skills she has learned to provide pharmaceutical care to her patients.

“My four weeks at Consumer Health Information Corporation have taught me how to translate scientific findings into language consumers can understand. Informational materials that cannot be understood by consumers are useless. It’s not easy to write from a consumer’s perspective. This rotation has me taught how important it is that patients receive materials written in everyday language, without the confusion of scientific jargon. When consumers receive materials they can understand, they are empowered to be proactive in their own health care.”

"Heart Disease: The #1 Killer of Women"

Amena Ali
Amena Ali will graduate in May 2005 with a Doctor of Pharmacy degree from Virginia Commonwealth University/Medical College of Virginia's School of Pharmacy. During pharmacy school, she has been a member of ASHP, APhA-ASP, and worked in the Investigational Drug Pharmacy at MCV Hospital. Following graduation, she will be pursuing a post-doctoral fellowship in Clinical Research at Novartis in East Hanover, NJ.

"This was a unique experience because I learned how to prepare patient information in a format that people would enjoy reading. I learned how easy it is for consumers to skip over important health information because it was too complicated or scientific for them to understand. I learned how to write in a patient-friendly format. After years of being immersed in scientific language, writing for a non-scientific audience was a lot harder than I thought. This was also a great experience because it gave me the opportunity to see how a pharmacist took the topics of patient education and medication compliance, and created a successful, internationally respected company for herself.”

"Taking Part In A Clinical Trial"

Misti Clark
Misti Clark will graduate in May 2006 with a Doctor of Pharmacy degree from Mercer University Southern School of Pharmacy. Her involvement with student organizations include ASP, SNPhA, AMCP, and Phi Delta Chi fraternity. During her 4 years of school, she worked as an intern in the retail pharmacy setting. After graduation, she plans to practice in community pharmacy. She is also interested in obtaining certification in diabetes education/management.

“My five weeks experience at CHIC has taught me the importance of patient education and communication. It is important that we communicate with patients/consumers in language they can comprehend. Effective communication plays a vital role in preventing medication errors and other mishaps. This rotation has equipped me with knowledge that will enable me to be an effective patient counselor/educator.”

"Prevention of Heart Disease, Stroke and Cancer- What Can Women Rely On?"

Hye Kim

Hye Kim will graduate with a Doctor of Pharmacy degree from Bernard J. Dunn School of Pharmacy, Shenandoah University, in May 2006. She is a member of the American Pharmacist Association and Academy of Managed Care Pharmacy. She has been working in retail pharmacy for the last 4 years. She is most likely to work in community pharmacy after graduation.

“My 4 weeks at Consumer Health have been very rewarding. I work in retail pharmacy and we have to counsel many patients on their medications or recommend products for their needs. I am most fortunate to have gained so much knowledge through CHIC and be able to use that knowledge to help my patients at the pharmacy. I learned many things through my projects. I had the opportunity to read and learn about new drugs and research studies. I also learned that it is very important for health care professionals to acknowledge the comprehension level of the patients. Something that may be simple and understandable for us may not be so for our patients. I am looking forward to utilizing my knowledge learned at Consumer Health in my professional career after graduation.”

"Could Cholesterol Medicines Be the New Weapon Against Cancer?"

Katherine Kim

Katherine Kim graduated in May 2006 with a Doctor of Pharmacy degree from the University of Maryland School of Pharmacy in Baltimore, Maryland.

"The Medicare Maze: Why Consumers Don't Know Which Way to Turn"

Ngoc-Diep Nguyen

Ngoc-Diep Nguyen will graduate in May 2005 with a Doctor of Pharmacy degree from Virginia Commonwealth University's School of Pharmacy. During pharmacy school, she has been a member of American Pharmacists Association (APhA), National Community Pharmacists Association (NCPA), Student National Pharmaceutical Association (SNPhA), and Kappa Epsilon. She has worked in the community pharmacy setting for 5 years where she enjoys the everyday patient-pharmacist interaction. Following graduation, she plans to continue her practice in community pharmacy where she can apply her knowledge to helping patients.

“My five weeks rotation at Consumer Health Information Corporation (CHIC) was a unique experience. At CHIC, I was challenged with the task of translating complicated medical terminology into language that an average consumer can understand. The projects at CHIC are fun and educational. Not only do they allow me to apply my knowledge, they allowed me to do it in a creative way. This rotation has opened my eyes to the non-traditional way of practicing pharmacy.”

Bryan Saville
Bryan Saville will graduate in 2006 from Bernard J. Dunn School of Pharmacy or Shenandoah University in Winchester, VA. He is a member of the American Pharmacists Association and the Phi Delta Chi Professional Pharmacy Fraternity. Bryan is interested in hospital pharmacy, technology, and their integration.

“My four week rotation at Consumer Health Information Corporation has really opened me up to a side of pharmacy that I didn’t really know existed. I wanted to use my clerkship rotations to experience what else there is for a pharmacist to do. I have worked in a hospital pharmacy for over 10 years, so patient counseling is like a different language. I believe the opportunity to be at CHIC will prove to be invaluable on my upcoming clerkships and after graduation. As frustrating as it was to write about a medication and keep the reading level below a certain point, I imagine it is equally or more frustrating for patients and customers to try to read something that they do not completely understand. It really drove the point home for me how important it is to accurately and completely convey the information to patients in a way that they will understand.”

Yen-Anh Bui
Yen-Anh Bui will graduate in May 2004 with a Doctor of Pharmacy degree from Virginia Commonwealth University/Medical College of Virginia's School of Pharmacy. During pharmacy school, she has been a member of ASHP, APhA-ASP, and Kappa Epsilon. She has also worked in the retail pharmacy setting for 4 years where she enjoys direct contact with patients. Following graduation, she plans on practicing in community pharmacy and hopes to expand the role of the pharmacist by implementing an immunization clinic. Her goal is to give the best care to her patients one person at a time!

"My four weeks at CHIC has given me an opportunity to view drug information from the consumer's perspective. It has made me realize the importance of patient comprehension in patient care. Information will not be useful to patients if they cannot understand the materials. This rotation has taught me how to use my medical knowledge and convert them into patient-friendly language. This valuable skill will enable me to effectively communicate with patients in the future. I have also learned to appreciate the enormous amount of research that goes into each project here at CHIC. This experience has helped me build drug information knowledge and self-confidence that will allow me to succeed in pharmacy practice."

"Cutting Down Medical Gibberish: FDA Concerns"

Samantha Davis
Samantha Davis will graduate in May 2004 with a Doctor of Pharmacy degree from Virginia Commonwealth University/Medical College of Virginia's School of Pharmacy. During pharmacy school, she has been a member of Kappa Epsilon, The American Society of Health-System Pharmacists, and APhA-ASP. She has been involved in infectious disease research with her school of pharmacy and hopes to continue pursuing this interest in the future.

"My four weeks at Consumer Health Information Corporation has allowed me to apply the scientific knowledge and research skills that I learned as a pharmacy student. This rotation has given me an appreciation for the enormous effort involved in integrating complex medical information into consumer friendly materials. This rotation has made me realize that the safety of my patients depends upon my ability to give them information about their medications in a way that they can understand."

"Safe Medicine Use at Home"

Jennifer Kazemka
Jennifer Kazemka is from Mahanoy Plane, Pennsylvania and will graduate in May 2005 with a Doctor of Pharmacy degree from Wilkes University Nesbitt School of Pharmacy in WilkesBarre, PA. Jennifer is involved in her school's chapters of Kappa Psi Pharmaceutical Fraternity, APhA-ASP and Pennsylvania Pharmacists Association. She has also been a peer tutor at her university's Writing Center for 4 years. She has worked in the retail pharmacy setting as an intern and plans to continue her practice in community pharmacy after graduation.

"I chose to do a rotation at Consumer Health because I wanted to experience a nontraditional pharmacy occupation. I have always been interested in the importance of educating patients and this rotation strengthened that belief of mine. I have learned to appreciate all the research and revisions that goes into even the smallest brochure. I enjoyed contributing to the various projects that were going on during my six weeks here and hope to continue contributing to patient education throughout my career."

"Could Foods Be Causing Your Child's Ear Infections?"
Published in Times Leader, Northeastern Pennsylvania

Jane Langan
Jane Langan will graduate in May 2004 with a Doctor of Pharmacy degree from Shenandoah University School of Pharmacy. During pharmacy school, she has been a student member of APhA-ASP and ASHP. She is also a member of the American Society for Clinical Pharmacology and Therapeutics, the American Medical Writer’s Association and Kappa Psi Professional Fraternity. Following graduation, she plans on practicing in community pharmacy, as well as medical writing on a freelance basis.

"During my four week rotation at Consumer Health Information Corporation, I worked on writing patient education materials. Learning pharmacy is exciting, but being able to communicate what you have learned to a varied audience is truly rewarding. To be able to take information and put it in terms that everyone can relate to is key to our ability to improve patient outcomes. While at Consumer Health, I did research on various disease states and how drugs work to help alleviate symptoms. Searching different sources of information gave me respect for the volume of information that people have available to them, and the necessity for being able to sort through that information and determine what is reliable. I will always remember Consumer Health as being a great venue to learn a valuable component of my pharmacy education."

"With Ephedra Gone, Are Other Diet Aids Safe?"

Maggie Murphy
Maggie Murphy will graduate in May 2005 with a Doctor of Pharmacy degree from the Nesbitt School of Pharmacy at Wilkes University. Maggie is a member of Rho Chi national pharmacy honor society and was president of her school's chapter for the 2003-2004 school year. With this organization, she participated in a local free clinic to provide free, non-emergency medical care the uninsured, under-insured or those who simply could not afford basic health care. She is also a member of Kappa Psi professional pharmaceutical fraternity and American Pharmaceutical Association (APhA). She has worked in the retail setting for four years and is interested in diabetes management and education. In the future, she plans to either complete a pharmacy residency or practice pharmacy in the community setting.

"My six week rotation at Consumer Health Information Corporation was a unique experience that helped me to further develop my writing skills. I gained a great deal of knowledge about translating technical medical terminology into information the consumer can easily understand. I was also able to witness the rigorous FDA scrutiny to which all consumer drug information is subjected. The projects I was able to work on during my time at CHIC make me proud because my hard work is going to have a direct effect on patients' drug therapy and health outcomes. On top of that, D.C. is a great area with much to do! I am certain that no other rotation I complete this year will be quite the same as my time here at CHIC."

"Celebrating the Holidays with Diabetes"
Published in Times Leader, Northeastern Pennsylvania

Mai Phan
Mai Phan is a 2004 Pharm. D. candidate at Duquesne University Mylan School of Pharmacy in Pittsburgh, PA. She enjoys actively interacting with the Pittsburgh community. Her community services include fundraising and volunteering at such events as Big Brother Big Sister, Jingle Bell Run for the Arthritis Foundation, canning for Make-A-Wish Foundation, and many other events. She has extensive experience working in the community setting, especially working at an Oncology Clinic. This May, she is anticipating graduating with her Pharm. D. with Honors College Distinction. With her knowledge about medicines and continual interest in her community, she hopes to improve patient awareness about their medications and ensuring drug appropriateness for her patients.

"I chose Consumer Health Information Corporation (CHIC) as one of my sites for a clerkship and it has proven to be a unique experience. From school and from working in a community setting there is great emphasis on pharmacist’s interventions and patient counseling to ensure 100% patient compliance and that patients understand their drug regimen. CHIC incorporates the pharmacist’s role, as a pharmaceutical caregiver, and the patient’s role, as an active participant in their treatment, to improve and advance what schools and the community coin as the goal of the pharmacy profession, 'pharmaceutical care.' My clerkship experience here has shown me that CHIC is the other side of pharmacy, whereby they continually work to improve patient education programs that are patient-friendly yet still medically correct and work towards awareness of the need for patient compliance. Again I am glad I chose this clerkship and would not trade this experience for anything."

"Stretching Your Prescription Dollars"
Published in Erie Times - News, Erie, Pennsylvania

Mavis A. Serwaah
Mavis A. Serwaah will graduate in May 2004 with a Doctor of Pharmacy degree from Virginia Commonwealth University/Medical College of Virginia's School of Pharmacy. She is an active member of ASHP, APhA, and SNPha. Throughout pharmacy school, she has worked in both community and hospital pharmacy and has enjoyed both pharmacy practice settings. At this point she wants to expose herself to different pharmacy practice settings as much as possible and channel all these experiences in helping her future patients. Her goal is to provide the best pharmaceutical services to her patients and other healthcare professionals.

"My four-week rotation at CHIC was a perfect finish to my other eight rotations. At CHIC I learned the importance of effective communication with my future patients. I had the chance to learn the most efficient way to search for primary articles and how to properly use keywords to perform a literature search. This rotation has furthered my knowledge in drug information and patient education programs, which is imperative in the practice of pharmacy. This rotation taught me the enormous amount of research that goes into developing patient education literature. It is quite a unique experience because you learn how to communicate all the drug and medical knowledge you’ve learned in the most comprehensible way. Good communication skills are a must in any type of pharmacy practice."

Torill Yamarik
Tori Yamarik will graduate in May 2004 with a Doctor of Pharmacy degree from Virginia Commonwealth University/Medical College of Virginia's School of Pharmacy. During pharmacy school, she has been an active member of VASP and was a member and secretary of the Rho Chi Honor Society, Lambda chapter. Following graduation, she plans to pursue a residency in either veterinary pharmacy or in the ambulatory care setting.

"My four weeks at Consumer Health Information Corporation have emphasized how important it will be for me to communicate effectively with my future patients. This has been an exceptional experience because I now understand the hard work, passion and dedication that goes into all the materials produced here. While at Consumer Health, I learned about programs used to assess the readability and comprehension of a document, which is critical to patients understanding health information. I feel the writing and communication skills I have gained here will continue to have a positive impact on the relationships I develop with patients, as well as other health care professionals."

"Do You Have Trouble Understanding Your Prescriptions?"

Janelle Gustinucci
Janelle Gustinucci will graduate in April 2003 with a Doctor of Pharmacy degree from the University of Pittsburgh School of Pharmacy. During pharmacy school, she has been a student member of APhA-ASP and the student chapter of the American Society of Health-System Pharmacists. Among many volunteer activities, Janelle has been a mentor for Big Brothers and Big Sisters of Western Pennsylvania. Following graduation, she will be completing a pharmacy practice residency and plans on practicing in a clinical or ambulatory care setting in a hospital.

"My four week rotation at Consumer Health Information Corporation has been a unique experience. I primarily worked on patient education materials and used extensive literature searches to obtain my information. I spent most of my time researching specific topics that would eventually be made into patient education materials. Since I am interested in practicing ambulatory care it was very beneficial for me to learn how to communicate on a patient level. It was interesting to take the knowledge I have gained over the past few years and translate it so it would be consumer-friendly. I hope to leave Consumer Health with a new appreciation for my patients and hope that now I can communicate better to increase their understanding of their medications."

"The Truth About Osteoporosis and Hormones"

Sonya Lugowy
Sonya Lugowy is from Hamilton, Ontario, and will graduate in May, 2004 with a Doctor of Pharmacy degree from Albany College of Pharmacy in Albany, New York. During pharmacy school, she has been an active member of Kappa Epsilon and APhA-ASP, and has participated in many activities with these organizations. During her clinical rotations she has experienced some of the many different ways to practice pharmacy, and has enjoyed all of them. She is interested in both nuclear and clinical pharmacy, and plans to pursue a residency after graduation.

"My five weeks at Consumer Health Information Corporation have given me a new appreciation for the importance of effective communication in pharmacy. I have found that providing information to patients in such a way that they will fully understand is not easy, and is a skill that must be developed with practice. This rotation has also taught me a lot about effective research techniques, new up-and-coming medications, and the process behind FDA approval of drug information publications. I definitely have a better understanding and appreciation of the work that goes into producing patient package inserts! I have enjoyed this rotation very much, and I am taking skills with me that I know will be valuable in any pharmacy practice setting."

"Counterfeit Drugs: Do You Have the Real Medicine in Your Pills?"

Theodros Negash
Theodros will be graduating in May 2003 with a Doctor of Pharmacy degree from Virginia Commonwealth University/ Medical College of Virginia. While at MCV, he has been an active member of the American Pharmaceutical Association Student Chapter, Rho Chi honor society, and Kappa Psi Professional Fraternity. During his clerkships, he was fortunate enough to be exposed to the various possibilities that pharmacy offers. His future trip in the field of pharmacy begins with gaining more experience in a community setting. Knowing all the diverse potentials of pharmacy, he looks forward to encountering as much as he possibly can.

"I had the privilege of working at Consumer Health Information Corporation for a period of four weeks. I worked in different areas of pharmacy before I came here. This was a unique and educational experience for me. I learned here to provide patients and consumers information about their medications in language they can understand. Most of all I gained the ability to communicate with my future patients in a more effective manner. During my time here, I learned how hard it is to condense all the available drug information down to the least minimum and still keep it informational and interesting to the reader. I was exposed to marketing and also revisited some regulations that I learned in school."

"Are You a Victim of Your Lifestyle?"

Michelle M. Noonan
Michelle Marie Noonan, born and raised in Milwaukee, Wisconsin, has worked as a pharmacy technician for 10+ years before entering the Doctor of Pharmacy Program at the University of Missouri-Kansas City. Her work experience includes retail, mail order, home health, and hospital pharmacy. She is graduating in spring 2004 and continuing with a one year Pharmacy Practice Residency. Extracurricular activities while in pharmacy school include: Volunteer tutor at Southeast High School in Kansas City; Challenged Students with Special Needs Organization President; Kappa Epsilon, which involved volunteering at the Jackson Count Free Health Clinic to register patients with various Patient Assistance Programs; APhA-ASP Treasurer; Class Officer--Treasurer and Fundraiser extraordinaire. Class members went on a cruise to the Bahamas for a fundraiser! She is looking forward to a position within the Indian Health Service, a part of the Public Health Service, the 7th branch of the U.S. Military. She plans to volunteer for disaster relief, as well as mission programs within The Church of the Nazarene.

"Learning to speak the language of the patient is critical. Not necessarily learning Spanish, or French, but to use words a patient can literally understand. Now that we've gotten the degree, how are we going to share it with our most important client, our patient? We need to give the patient information that is written in a patient-friendly language. Consumer Health Information Corporation has reinforced this need. Looking back to my first week at Consumer Health Information Corporation I can see how much I've learned and how much my writing and literature research has improved."

"Your Dietary Supplement: Does It Contain What It 'Says' It Does?"

Erica Russell
Erica Russell will graduate in April 2003 with a Doctor of Pharmacy degree from the University of Pittsburgh School of Pharmacy. During her pharmacy school career, Erica has been an active member of APhA-ASP and was elected community chair. Through this position she organized her school's Patient Counseling Competition. She is also a member of the American Society of Health-System Pharmacists and Rho Chi. In the future, Erica plans to practice in the community setting where she hopes to expand her role as a community pharmacist by implementing diabetes education and smoking cessation programs.

"During my four weeks at Consumer Health Information Corporation I was able to experience a unique area of pharmacy practice. When writing for consumers you realize all the knowledge you take for granted. I was forced to really process drug information into readable informative materials. I've learned that when educating patients you must be aware of your word choice and tone if you want to have a positive effect. Good communication skills are important in any field of pharmacy practice."

"Preventing Medicine Mishaps!"

Jacqueline Weisen
Jacqueline will graduate on May 17, 2003 with a Doctor of Pharmacy Degree from Virginia Commonwealth University/Medical College of Virginia School of Pharmacy. During pharmacy school, she has been an active member of APhA-ASP, becoming an elected officer and serving and chairing several committees, a member of Kappa Epsilon, ASCP, ASPL, along with participating in many other volunteer services and activities. In the future, Jacqueline plans on working with the pharmaceutical industry, where she hopes to make an impact in our healthcare system.

"The past four weeks here at Consumer Health Information Corporation has opened my eyes to another area of pharmacy practice. It has been an experience unlike any other. In the time I have spent here I have been working on several projects that will help educate patients on their medications and diseases in terms that patients can truly understand. I have been evaluating, comparing, and compiling information together in order to develop patient material focusing on the importance of medication compliance as well as other areas of interest. Before I came here, I never realized the impact that patient materials (pamphlets, videos, patient package inserts, etc) can have on our patients and I now realize the importance of developing appropriate, understandable information for the public. This information can really influence patients and Consumer Health Information Corporation works on implementing new and informative materials for these patients. Overall, this is an experience apart from any other I have had."

"I've Survived Cancer - But Not Airport Security"

Helene Bichel
Helene Bichel will graduate in May 2002 with a Doctor of Pharmacy degree from the Bernard J. Dunn School of Pharmacy at Shenandoah University in Winchester, Virginia. During her pharmacy school career she has been a student member of American Pharmaceutical Association, American Society of Health-SyPharmacists, and a founding member of the Alpha Chi Chapter of Kappa Epsilon Professional Fraternity. Helene's interests include compounding, pharmaceutical care, drug information and education. She hopes to incorporate all of these interests into her pharmacy practice.

"Working at Consumer Health Information Corporation gave me a whole new appreciation for drug information, patient education and pharmaceutical marketing. I spent much of my time there researching health and pharmacy related topics that were current in the news, and putting that information into terms that were patient and consumer friendly. Translating technical and difficult material into print that can be understood by the majority of the public is much more challenging then I thought it would be. In addition, I was exposed to marketing products from the perspective of both industry and regulatory concerns. This has been good experience to supplement my pharmacy education."

"Getting the Most from Your Statin Medicine"

Sherrill Brown
Sherrill Brown will graduate in May 2003 with a Doctor of Pharmacy degree from the University of Missouri-Kansas City School of Pharmacy. She is active in her school chapters of APhA-ASP, Kappa Epsilon, the Student Society of Health-System Pharmacists and Phi Lambda Sigma. Sherrill volunteers with other Kappa Epsilon members to run the Patient Assistance Program at the Jackson County Free Health Clinic. She is interested in doing a Drug Information Residency and being a medical writer.

"During my time at the Consumer Health Information Corporation, I have worked on a variety of projects for physicians and patients. This has taught me how to tailor my writing to the intended audience. I have also become proficient in literature and Internet searches to answer a variety of questions. I have enjoyed this non-traditional drug information experience. The opportunity to work with students from other schools was a big plus for me as well."

"Avoid the Pitfalls of Internet Pet Pharmacies"

Julie Bullock
Julie Bullock is in her final year as a Pharm.D. student at Drake University, College of Pharmacy and Health Sciences in Des Moines, IA (May 2002). She is has been active as a Peer Mentor for entering freshman, and as a student senator. She was also active in scientific research within the college of pharmacy. Julie's future interests include pursing a fellowship in clinical research and pharmacology.

"My four week clerkship at Consumer Health Information Corporation has allowed me to be an active part in providing patient education programs. Prior to this clerkship I had only had experiences in retail pharmacy and research. I never knew how hard developing patient education programs could be. This clerkship will help me communicate better with my patients and teach them in an appropriate way so that they will understand their diseases and medications."

"Ways to Safely Cut Your Medicine Costs"

Kerri DeNucci
Kerri DeNucci will graduate in May 2003 with a Doctor of Pharmacy degree from Ohio Northern University Raabe College of Pharmacy. She is the past president of the college's Academy of Students of Pharmacy and Student Society of Health-System Pharmacists chapters. Kerri also founded a professional mentoring program for third year pharmacy students and co-chaired a committee that brought health screenings to a local mall. Her dedication to the school and its community earned her the Catherine Freed Leadership and Service Award in 2002. She is interested in ambulatory care and plans to pursue a residency following graduation.

"A clerkship at Consumer Health Information Corporation is unique and rewarding. The variety of projects enables you to strengthen the skills needed to succeed in patient education and communication. I have a much better understanding of how crucial appropriate dialogue is to the pharmacist-patient interaction. The lessons learned here will benefit me for years to come."

"Heart Healthy Fat Helps Lower Cholesterol"

Janet Gaito
Janet L. Gaito will graduate in May 2003 with a Doctor of Pharmacy degree from the Nesbitt School of Pharmacy at Wilkes University. Janet is a member of the Pennsylvania Pharmacist Association (PPA). She is also a member of Lambda Kappa Sigma, an international pharmacy fraternity. She was president-elect during the Fall of 2000 and Spring of 2001 semesters and president during the Fall of 2001 and Spring of 2002 semesters. Through these positions, Janet encouraged other members to pursue leadership positions throughout their pharmacy school career, as well as led them in voluntary activities and other pharmacy programs. Janet has worked in the retail pharmacy setting for 4 years. Her future interests are in any aspect that requires direct contact with patients and application of patient education.

"My six week experience at Consumer Health Information Corporation was helpful in many ways. I received valuable knowledge in conveying important health information to patients in words that they can understand. I also received first hand experience in the development of patient documents for clinical trials. More importantly, I learned that the amount of time and hard work a person puts into a project is directly related to the accomplishment they feel when it is complete. This clerkship was as educational as it was intense. I am walking away with information that I would probably not get from any other drug information clerkship."

"Are You Missing Pieces to Your Puzzle of Medicines?"

Michelle Macumber
Michelle Macumber will graduate in May 2003 with a Doctor of Pharmacy degree from Nesbitt School of Pharmacy at Wilkes University in Wilkes-Barre, PA. She has been involved in Kappa Psi, American Pharmaceutical Association, American Society of Health-System Pharmacists and Rho Chi. Her interests include psychiatry and ambulatory care. In the future, she plans to practice in an ambulatory setting.

"My six week clerkship at Consumer Health Information Corporation has allowed me to see the intricacies of developing a clinical trial. The process requires a great deal of time and effort. I also completed brief research regarding aspects of pharmacy law and drug information questions. It is a completely unique experience from what I have previously witnessed in a retail or hospital setting. I know that this experience has increased my ability to communicate with patients more effectively."

"Should You Be 'Chicken' About Taking 'Horse' Pills?"

Janel Mann
Janel Mann will graduate in May 2002 with a Doctor of Pharmacy degree from the University of Iowa College of Pharmacy. She is an active student member of the American Society of Health-System Pharmacists and the American Pharmaceutical Association. She also volunteered for community programs such as Katy’s Kids, which involves teaching elementary students how to safely use medicine, and Brown Bag Days, which involves helping senior citizens learn more about their medicines and how to manage them. While in school, Janel worked as a pharmacy technician at the University of Iowa Hospitals and Clinics. Following graduation, Janel would like to complete a Pharmacy Practice Residency and obtain a clinical position in a hospital.

"My rotation at Consumer Health Information Corporation has been a unique experience. During my didactic years, I had the opportunity to learn comprehensive medical information about disease states and treatments. I was taught the importance of informing consumers about their medicines, side effects, precautions, etc. During my rotation, I realized how important it is to communicate this information to consumers in a way they might understand, something that is not necessarily taught to you as a student. While working on patient education projects and my newspaper article, I became more aware of the wording and dialogue that can be used to more effectively communicate with consumers. I also found that researching specific reasons behind treatments and different disease states is the first step in the process of forming accurate and complete consumer information. It will be very helpful to have these patient counseling skills as I move forward with my pharmacy career."

"Know Your 'Drug Facts' Before You Self-Treat"

Shenier Marks
Shenier Marks will graduate in 2003 with a Doctor of Pharmacy degree from the University of Colorado Health Sciences Center in Denver, Colorado. He has volunteered in numerous community programs including Meals on Wheels and teaching grade-level students about proper nutrition. After receiving his B.S. degree in Molecular Biology, he has also been involved in doctoral-level training in biochemistry and drug development. Shenier's future pursuits include completing his Ph.D. in biochemistry or possibly completing a fellowship in pharmacology.

"My rotation at Consumer Health Information Corporation has allowed me the opportunity to experience an exciting and interesting aspect of pharmacy practice. Patient education is a critical component of pharmaceutical care. I have acquired a vast amount of clinical knowledge from this rotation, including the stringent requirements by federal authorities in the dissemination of medical information to consumers. To my admittance, I have been somewhat intimidated with patient education. That was one of my main reasons for choosing this rotation. After my six weeks rotation here, I have become more confident in patient education and consumer information. This experience will be beneficial in any field of pharmacy practice."

"Common Facts You Should Know About Heartburn"

Sara Brodersen
Sara Brodersen is in her final year as a Pharm D. student at Drake University, College of Pharmacy and Health Sciences in Des Moines, IA (May 2002). Throughout her college career, she has been involved in the Academy of Students of Pharmacy, Dean's Student Advisory Council, Pharmacy Day Committees, and a Peer Mentor for entering freshman pharmacy students. Sara's future interests include providing pharmaceutical care by preventing and resolving drug related problems in patients in an ambulatory setting.

"Throughout my four-week clerkship at Consumer Health Information Corporation, I have spent a majority of my time working on projects that teach patients how to prevent and manage the side effects of their medications. Previous to this clerkship, I have worked in a retail pharmacy for three years where I have dealt directly with patients on a daily basis. However, it was Consumer Health that enabled me not only to better understand the importance of counseling in a language patients can understand, but how to teach patients about managing side effects to ensure patient compliance."

"Side Effects Don't Have to Mean Risky Business"

Leticia Dieleman
Leticia Dieleman will graduate with a Doctor of Pharmacy degree from The University of Iowa College of Pharmacy in May 2002. She is active as a student member of the American Society of Health-System Pharmacists, the American Pharmaceutical Association, Kappa Psi, Rho Chi, Omicron Delta Kappa, and Phi Lambda Sigma. Her many community activities have included developing tools to teach children about medicine safety and volunteering at the Free Medical Clinic. In the future, Leticia will pursue a pharmacy practice residency.

"My practice experience at Consumer Health Information Corporation provided me with unique insights into the process of patient education. It challenged me to apply my drug information skills and to develop effective patient education materials. I enjoyed working with students from other disciplines, including graphic design and nursing, and learning about the business and legal aspects of the company. A PharmD clerkship at Consumer Health Information Corporation is a great opportunity to explore a nontraditional career in pharmacy and to improve patient interactions in any area of pharmacy practice."

"Is Cutting Your Pills a Safe Way to Save Money?"

N. Beatriz Fuentes
N. Beatriz Fuentes is in her final year at University of Arizona, School of Pharmacy (Pharm.D 2001). She is an active member of American Society of Health-System Pharmacists, American Pharmaceutical Association, Phi Lambda Sigma and Phi Delta Chi. Beatriz has volunteered in her community by speaking to both English and Spanish speaking elementary school children about poison prevention. She has also assisted with a medical information hotline for community members to obtain free medical counseling.

"Keeping Secrets from Your Doctor and Pharmacist Can Harm Your Health"

Wendy Gesaman
Wendy Gesaman is in her final year as a PharmD student at Ohio Northern University, Raabe College of Pharmacy (May 2001). She is affiliated with the American Society of Health System Pharmacists, Student Society of Health System Pharmacists, and American Pharmaceutical Association. Wendy has an interest in the application of clinical skills and pharmaceutical care with her future pharmacy practice.

"Stop! - Before You Take That Next Diet Pill"

David Douglas Hall
David Douglas Hall is in his final year at University of Missouri-Kansas City School of Pharmacy. Doug, as he is known to most, is a three-time recipient of the UMKC School of Pharmacy Leadership Award. During his career as a pharmacy student, Doug has served as a coordinator with Project Outreach, a UMKC Community Drug Awareness Program. He has also taken an active role in the UMKC legislative activities to obtain funds for a new Health Sciences building and to change the current Missouri Pharmacy Practice Act. Doug's future interests are in the areas of drug information and legislation.

"Good Medicine: The Doctor and Pharmacist Team"

Sarah B. Jutte
Sara Jutte is in her final year at Ohio Northern University, Raabe College of Pharmacy (PharmD 2001). An active member of American Society of Health-System Pharmacists, American Pharmaceutical Association, Rho Chi Pharmacy Honor Society and Phi Lambda Sigma, Sara hopes to combine teaching opportunities with her future pharmacy practice.

"Do I Really Need to Take This Medicine?"

Julie Kenkel
A 4th year student at Drake University in Des Moines, Iowa, Julie will graduate with her Doctor of Pharmacy degree in May, 2001. She was awarded a presidential scholarship and is on the dean's and president's lists. While in school, Julie has been active in the Academy of Students of Pharmacy and Central Iowa Pharmacists' Association, among other organizations. She is currently president of Rho Chi Pharmacy Honor Fraternity and is a member of Omicron Delta Kappa Honor Fraternity.

"How Worried Should I be about Side Effects? ...I'm Terrified"

Tran Nguyen
Tran Nguyen is in her final year as a Pharm D. student at Virginia Commonwealth University/ MCV School of Pharmacy, Richmond, VA (May 2002). Throughout her college career, she has been involved in the Virginia Academy of Students of Pharmacy, the American Pharmaceutical Association Student Chapter, and American Society of Health-Systems Pharmacist Student Chapter. Tran's future interests include providing pharmaceutical care to patients in a clinical or ambulatory setting and/or working in the pharmaceutical industry.

"Throughout my five-week clerkship at Consumer Health Information Corporation, I spent most of my time researching, writing and editing a newspaper article, Consumer Health newsletters, and a patient education pamphlet on preventing side effects of medicine, so that the''re in layman's language. In doing so, I learned to accurately and concisely translate medical information into a 6th to 8th grade reading level. This experience taught me to better appreciate the patient education pamphlets and booklets currently available because I learned that they're harder to make than I originally thought."

"Prevent Heart Attacks by Keeping Your Gums Healthy"

Caroline Suh
Caroline Suh is currently a Drug Information Practice Resident at the University of Maryland School of Pharmacy. She graduated with the Doctor of Pharmacy degree and the Bachelor of Science degree from the University of the Sciences in Philadelphia College of Pharmacy in May 2001. Throughout her college career, Caroline was a member of the American Society of Health-System Pharmacists and the American Pharmaceutical Association. During her clerkship rotations, she has provided patient education on a variety of levels in both the hospital and community settings. In her residency program, she provides drug information to patients as well as healthcare practitioners. Caroline’s interests lie in teaching and writing and she hopes to be able to do both in her future pharmacy practice career.

"During my six week rotation at Consumer Health Information Corporation, I worked extensively on patient education projects, writing a newspaper article for publishing, and research that gave me the opportunity to practice how to translate complex medical information into language a consumer can understand and apply. I think that this is a valuable tool for a pharmacist or any healthcare practitioner to learn because patient communication is a basic and fundamental aspect of providing pharmaceutical care."

"Nuclear Attack! – Is Potassium Iodide the Answer?"

Amanda Trangsrud
Amanda Trangsrud will complete her final semester at the University of Arizona College of Pharmacy in May 2001. She is a member of ACCP, AMCP, APA, ASHP, APhA, ASP, IPSF and Phi Lambda Sigma. Among many community activities, Amanda served as a student coordinator for the Neema Village Concept Project in Tanzania, Africa. She was the honorable recipient of many scholarships, including the American Drug Stores Scholarship. After graduation Amanda will complete a community practice residency at Virginia Commonwealth University in Richmond, VA.

"New Concerns About Citrus Fruits and Medicines"

Christine Truong
Christine Truong will graduate with a Doctor of Pharmacy degree from Virginia Commonwealth University/Medical College of Virginia in May of 2002. Throughout her college career, she has been involved in American Society of Health-System Pharmacists, American Pharmaceutical Association, Washington Metropolitan Society of Hospital Pharmacists, Virginia Health-System Pharmacists, and Phi Delta Chi Professional Fraternity. She would like to pursue a pharmacy practice residency.

"I enjoyed working on the projects and researching drug information. This clerkship provided a good overall look at how a business is run and all the details that goes into running a business. This clerkship provided skills in turning medical information into layman's terms. I felt that this was one of the most important skils I learned from this clerkship because it makes you reconsider about whether healthcare providers are really getting the message through when they talk to their patients. And what an important role communication plays into patient care. I also learned a lot about marketing and design of health literature."

"What You Should Know About Cipro"

Meggan B. Weisberg
Meggan Weisberg is in her final year at Ohio Northern University, Raabe College of Pharmacy as a Pharm. D. student (May 2001). While in school, she has been active in the American Society of Health System Pharmacists, Student Society of Health System Pharmacists, American Pharmaceutical Association, and Rho Chi Pharmacy Honor Society. Meggan hopes to use her clinical skills to provide drug information that will impact patients' quality of life.

"Grapefruit Juice - Is It Always Healthy?"

Su H. Yang
Su Yang is in her final year at Howard University, School of Pharmacy (Class of 2001). Her interest includes patient education used to improve quality of life as well as patient compliance. As an active member of American Pharmaceutical Association, she hopes to use her knowledge in improving patient care in her future pharmacy practice with government or hospital pharmacy.

"One Extra Pill Can't Hurt You"