Patient Noncompliance Takes a Big Bite Out of Every Corporation’s Bottom Line


Patient noncompliance with prescription medications has a profound impact on every corporation’s bottom line. Noncompliance is one of this country’s largest and most expensive disease categories—totaling more than $100 billion each year in medical costs, absenteeism, accidents, and lost productivity.

The meter keeps on running.
  • A worker is injured because he does not know how to manage the dizziness caused by his antidepressant medication.
  • A retiree stops taking his high blood pressure medicine, then has a stroke or requires kidney dialysis—either of which may have been preventable.
  • A mother fails to give her child an antibiotic for the full course of treatment and the middle ear infection comes back—requiring more time away from work and more doctor and pharmacy costs.

Effective employee education is the key to stemming these costs. In order for an employer to get the maximum return on its health care expenditures, it is essential that employees learn how to take greater responsibility for their health care at home and at work.

Who Would You Turn to for Advice?*

Personal Doctor                                      99%

Family and friends                                   77%

Nurses                                                        73%

Pharmacists                                               60%

Voluntary health organizations               59%

Medical professional associations            51%

Consumer groups                                       33%

* Percentage of those with personal physician reporting “Yes”