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By Dr. Dorothy L. Smith
Expert in safe medication use, author of 23 books for consumers on prescription drugs, and President of Consumer Health Information Corporation
Vol. 1 No. 4
 
     

"Taking Control of Your Medicines" is a newsletter for consumers.

One of the goals of Consumer Health Information Corporation is to help consumers better understand how to manage their prescription medicines safely.

Home medication errors made by patients are linked to hundreds of thousands of death a year and cost this country nearly $180 billion in extra medical treatment. It is our firm belief that people can only receive the full benefit of their treatments if they know how to take control of their medicines.

Medicines can only work if they are taken correctly.

 

Dr. Dorothy L. Smith is an internationally recognized expert in patient education, patient compliance, and behavior modification programs. She has devoted her career to helping people make informed decisions about health care and use of medications. Dr. Smith is the author of 23 books and has appeared on radio and television programs across the country to increase awareness of the important role consumers play in their prescription drug therapy.

In 1983, she founded Consumer Health Information Corporation, a company internationally recognized for its innovative patient information programs. The organization has produced a broad range of print and audiovisual programs that have helped millions of people learn to make wise decisions about their health and medications. The company is a teaching site for several schools of pharmacy across the United States and a member of the Board of Directors of the National Council on Patient Information and Education.

 

Medicine Tips:

Be Prepared - Know the Early Warning Signs of a Side Effect

You need to know how to recognize the early symptoms of common side effects and how to manage side effects that may be annoying but are minor. You also need to know when you should contact your doctor because of a side effect.

If you do not understand a medical term, do not be embarrassed to ask what that term means. If you receive written instructions that just list side effects that could occur, ask for more information. Keep asking until you understand it!

 

Manage Side Effects and Get the Most from Your Medicines

A study linking one form of hormone replacement therapy (HRT) to an increase in the risk of heart disease and breast cancer has many women questioning if they should continue the therapy. The answer is that they should not panic and, instead, talk with their doctor about the specific benefits and risks of HRT to them. In some women, the benefits of HRT may outweigh any risks the treatment poses.

Today's prescription medicines can enhance the quality of life, and in some cases even save lives. But, as in the case of HRT, they sometimes come with unwanted side effects.

Some side effects are rare, such as those found with HRT. Others are more common, such as the queasy stomach or dizziness some people experience when starting a new medicine. Side effects can occur even when the medicine is being taken exactly as the doctor prescribed.

Often, there are simple steps that can be taken to manage the minor side effects. This allows the person to continue taking the medicine so they can get the full benefit from the therapy.

When starting a new medicine, it is important to know:

  • "What are the possible side effects?"
  • "What can you do to manage the minor side effects?"
  • "What are the early warning signs of symptoms of side effects that could be serious and prompt you to call your doctor?"

A new brochure on "Managing Side Effects" has just been released by the National Council on Patient Information and Education (NCPIE), a nonprofit coalition representing healthcare professionals, consumers and patients, the pharmaceutical industry, voluntary health agencies and federal and state governments. NCPIE works to promote the appropriate use of medicines.

Consumer Health Information Corporation is a member of the Board of Directors of NCPIE and collaborated with NCPIE in the development of this consumer information brochure.

The first in a series called "Get the Most From Your Medicines," this handy brochure provides an easy-to-read discussion of side effects and what you can do to manage them. One section provides useful tips on steps you can take to deal with minor side effects such as mild stomach upset, mild diarrhea, dizziness, dry mouth, and other annoying symptoms.

To find out how to get a copy, go to the NCPIE website at www.talkaboutrx.org.

(Felicity Mitchell, 2002 Summer Intern, Consumer Health Information Corporation, contributed to this article. She is a Final Year Pharmacy Student, University of Manchester, Manchester, England.)

 
Don't Sign Your Rights Away
 
© 2002 Consumer Health Information Corporation

Up to half of patients don't take their medicines correctly because they lack the information they need to take them safely and effectively. Yet every day, consumers "sign away" their rights to talk to their pharmacist and never get information they need.

By law, every patient who comes to a pharmacy to pick up a prescription must be offered the opportunity to talk with the pharmacist about the proper use of the medicine. However, many community pharmacies give patients the opportunity to sign a form that waives their rights to receive this valuable consultation.

 

If you sign away your rights to receive this consultation, you may never learn how to manage the day-to-day questions or problems that always surface after you have been taking the medicine for a few days, weeks or months. If you don't know how to manage your medicines correctly or when to call your doctor for advice, you could run into serious trouble and suffer a setback.

Pharmacists are experts in drug information and are trained in all areas of drug therapy. If your pharmacist does not already provide you with the following types of information, request these tools as well as time with the pharmacist to answer any questions you might have. Remember, it's better to be safe than sorry!

     
 
Pharmacist Services You Can Request
 
 
 
Private Consultation
Everyone is different. No patient has exactly the same medical problems, weight, age, or is taking exactly the same medicines. This is why you must be sure that your pharmacist (as well as your doctor) knows all the medicines you are taking and anything that can affect how you might respond to the new medicine.

Your pharmacist must keep all the information you provide confidential. Request that your consultation be in an area of the pharmacy that is private. You don't want anyone else to overhear.

Since it is almost impossible for anyone to remember all the facts about each medicine, make as many notes as possible during the meeting and make sure you understand the written set of instructions the pharmacist will give you. It also gives you a chance to ask questions about any of your medicines or health conditions that are specific to you.

Patient Information Sheets
When you receive your prescription, you should also get "how to take" instructions for that specific medicine. This information is very important and will explain how to recognize the early warning signs of possible side effects. Some of the side effects might just be minor ones that you can safely self-treat at home. Others could be more serious and require a visit to your doctor.

Not all Patient Information Sheets are the same and they can vary between pharmacies. Do not hesitate to ask questions if the wording is unclear or does not make sense to you. It is very difficult to translate medical terms into language that can be understood by everyone and some sheets might just be too technical for people to understand. Others may be too brief and not provide enough information. Never be embarrassed to ask what the instructions mean. If you do not understand this information, the sheet is useless and you increase your risk of making mistakes once you start taking the drug.

Since the Patient Information Sheets are written for the drug, they will not contain any additional information you might need because of your personal medical problems or other drugs you are taking. This is why it is always a good idea to write down any notes about how to take the new medicine on the Patient Information Sheet. While Patient Information Sheets can never be a substitute for a consultation with your pharmacist, they can help you remember what your doctor and pharmacist have told you about the drug therapy.

Medicine Aids to Make Drug Administration Easier
If you know from past experience that you are probably going to have trouble remembering when to take your medicine or when to get your refills, explain this to your pharmacist. There are many simple and inexpensive medicine aids available, such as pill boxes, reminder calendars, stickers, and special packaging that will make it easier to remember.

If you don't know how to use your inhaler for asthma correctly, there are special aids called spacers that will help you make sure you can get the medicine deep down into the lungs so that it can work. The asthma medicine inside the inhaler can't help you if you only squirt it on the back of your throat.

If you have to cut a tablet in half, there are small pill cutters that will give you a sharp cut. It's much better than using a kitchen knife and risk cutting yourself or having the tablet split in the wrong place so that the dose you get is not exactly half.

These are just some of the types of tools a pharmacist has to help you take your medication correctly.

Telephone or Mail Refill Reminders
If you find that you are forgetting to get your refills and run out of the medicine, ask your pharmacist if you could receive a reminder in either the mail or by telephone.

It is so important to not run out of medicine if you have a long-term condition such as a heart condition, high blood pressure or epilepsy. A continuous supply is also important if you are taking medicines that MUST be taken every day and never stopped suddenly such as medicines for treatment of asthma, heart failure, depression, or prevention of blood clots. There are many more examples. Once your body gets used to receiving a dose of these medicines every day, you could have serious withdrawal problems if you forget your medicine refill and go without the medicine for several days.

Patient Libraries
Pharmacists often keep a "library" of useful information to share with a patient. Videotapes, books, brochures, and pamphlets are just a few of the resources developed to help you understand how to use your medication. Some pharmacies have the Patient Library in a small quiet room so that you can read up on your illness or drug therapy while you are waiting to have your prescription filled.

Newsletters
If your pharmacy publishes a patient newsletter, get on the mailing list. It will provide you with current information on new advances in the treatment of diseases and tips about how to take medicines safely. These newsletters often have coupons that you can use in the pharmacy as well. Although these newsletters do not contain information that may be specific to you, they often include general tips on getting the most from your medication.

 

No one ever wants to take unnecessary risks with their health. Your chances of having a problem with your medicine are higher if you do not make sure you understand how to take your medicine right from the start.

So if you are ever asked if you would like to sign away your right to have a consultation with your pharmacist, refuse to sign the form and explain that you really want to have the pharmacist explain your medicine to you.

Remember that it is your right and in your best interest to speak with your pharmacist. The more you know about your medicine, the better you will be able to help treat your illness safely and effectively.

(Brooke Patterson, 2002 Summer Intern, Consumer Health Information Corporation, contributed to this article. She is a Doctor of Pharmacy candidate at Purdue University.)

 

Consumer Health Information Corporation is an internationally recognized leader in the development and production of patient education programs for pharmaceutical companies, managed care organizations, and consumers.

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